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After Sale Service

Our company provides a two-year free warranty service for the servers we sell.

During the warranty period, if the server has hardware problems, users can diagnose the problem through our online technical support platform. We will respond within 24 hours and provide repair suggestions.

If online technical support cannot solve the problem or it is diagnosed as a hardware problem, users can send the server or parts back to our company for repair. We will repair it within 24 hours after receiving the server or parts and send it back to the user. If it cannot be repaired, we will mail replacement parts to the customer.

If the server's warranty period has expired, users can diagnose the problem through the online technical support platform and obtain repair suggestions. If replacement parts are needed, the user must purchase them themselves.

Our company provides users with two years of free technical support service. Users can consult us through the online technical support platform or email. After the warranty period, users can choose to purchase technical support services.

Our company's after-sales service only includes hardware failure repairs and does not include software issues. If users need software support, we will provide paid services.

In order to better serve our users, our company reserves the right to interpret this after-sales service policy.

SALES:+86 18122755482    Email:jinpin.hsjs@gmail.com

ADD:4th Street, Shangdi, Haidian District, Beijing, China

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